Construction · Trois-Rivières, QC
Excavation Lemoyne
The problem
Quotes sometimes took over a week to go out, and the company was losing contracts to faster-responding competitors.
The diagnostic
The diagnostic revealed that the information needed for quotes was scattered across paper notebooks, texts, and calls, so every estimator started from scratch on each request.
The execution
axivo implemented an internal tool combining a standardized pricing database with an AI assistant that pre-fills quotes from site notes, with human review before sending. A new premium website was also built, with an online quote-request form feeding directly into that tool.
The result
Quote turnaround reduced from 8 days to 36 hours on average, with a rising conversion rate.
Illustrative case study, representative of the type of mandate axivo runs.